Privacy Policy — Drive Now

This Privacy Policy (“Policy”) applies to the Drive Now App mobile application for iOS and Android and to the websites drivenowapp.net, www.drivenowapp.net and landing.drivenowapp.com (together, the “Services”), offered by Drive Now App (“Company”), operated by TwentyTwo Six LLC, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include the Drive Now App and these websites.

Collection of your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

First and last name
Mailing address
Email address
Phone number
Age

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use the Drive Now Smartphone app. These may include: (a) registering for an account; (b) verifying your identity using a one-time passcode sent to your phone number and email address when you sign up or reset your password; (c) sending us an email message to the parent/guardian of minors. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

The Company collects and uses your personal information in the following ways:

to operate and deliver the services you have requested
to provide you with information, products, or services that you request from us
to provide you with notices about your account
to verify your identity and secure your account by sending you one-time passcodes (OTPs) by email, and also by text message (SMS) if you have opted in to texts, when you create an account or reset your password
to send you text messages (SMS) about your account and your driving sessions, only if you have opted in to texts, as described in “Text Messages (SMS) and Verification Codes” below
to carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
to notify you about changes to our Drive Now App or any products or services we offer or provide through it
in any other way we may describe when you provide the information
for any other purpose with your consent.

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is not transferred to the third party. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except the service providers that deliver our text messages on our behalf.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Automatically Collected Information

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses to maintain quality of the service, and to provide general statistics regarding the use of the Company’s application and website.

Session Recording in the Mobile App

To understand how the Drive Now App is used and to find and fix problems, the mobile application may record your sessions. A session recording is a visual reconstruction of the screens you view and the taps and gestures you make while using the app. Recordings are made with PostHog, our product analytics provider, which processes them only on our behalf. Our websites do not record sessions.

What is hidden. Before anything leaves your device, the app masks the text you type, photos and images, names, phone numbers, email addresses, permit and license numbers, dates of birth, addresses, route maps and document previews. Recordings do not include the app’s console logs or the details of its network requests.

Who is recorded. Sessions of users 18 or older may be recorded. A user under 18, or a user whose date of birth we do not have, is recorded only while a parent or guardian linked to that student in the app allows it (Profile → Session recording). This is off until the parent or guardian turns it on. We keep a record of each choice: which parent or guardian made it, when, and the version of this Policy in effect.

Stopping and deleting recordings. A parent or guardian can turn recording off at any time. Recording stops the next time the student’s app is opened or brought back to the screen, and we delete that student’s recordings within 30 days. When an account is deleted, we delete its recordings within the same 30 days. Recordings are linked to your account so that we can find and delete them; you may also ask us to delete yours using the contact details below.

We do not sell session recordings or use them for advertising.

Use of Google Location Data

Our mobile application may capture and use Google Location data for specific purposes, including:

Instructor Course Validation: To confirm that instructors are conducting sessions in approved and acceptable courses.
Safety and Security: To enhance the safety and protection of both students and instructors during the use of our services.

We are committed to ensuring that location data is handled responsibly and securely. The data is only collected and processed as necessary for these purposes and is not shared with unauthorized third parties. By using the app, you consent to this collection and use of location data as described.

Text Messages (SMS) and Verification Codes

Text messages are optional. Drive Now App, operated by TwentyTwo Six LLC, sends text messages (SMS) only to users who choose to receive them, by ticking the optional checkbox on the sign-up screen (it is unticked by default), or by turning on Profile → Notifications → Text messages (SMS). Providing a mobile number alone does not sign you up for texts, and agreeing to receive texts is not a condition of creating an account or of any purchase. We record each choice with its date and where it was made. If you opt in, we send two kinds of messages:

Verification codes. When you sign up for a new account or use the “Forgot Password” feature, we send a short one-time passcode (“OTP”) to the email address you provide, and also to your mobile number if you have opted in to texts. You enter the code in the app to confirm that you control that phone number or email address. Codes expire after a short time, can only be used once, and are stored in a protected (hashed) form.
Account and driving session notifications. For example, when a practice drive starts, ends, or requires your confirmation, when an instructor grades a drive or updates a grade, or when an instructor account is approved.

Information we use. We collect your mobile number, the content of the messages we send you, and their delivery status. We use your phone number and email address only to deliver these messages and to confirm your identity.

Service providers. Messages are delivered through trusted third-party providers, such as our SMS delivery provider (Twilio) and our email delivery provider. These providers receive your phone number or email address solely to send the message on our behalf and may not use it for any other purpose.

Message frequency and charges. Message frequency varies based on your account activity; verification codes are sent only when you request one. Message and data rates may apply, depending on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.

Opting out. You may opt out of text messages at any time by replying STOP to any message or by turning off Text messages (SMS) in Profile → Notifications. For help, reply HELP or contact us at contact@drivenowapp.com or +1 (812) 814 0052. After you opt out, verification codes still reach you by email.

Links

This application and website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Minimum Age Requirement

Our mobile application is intended for use only by individuals who are 14 years of age or older. By accessing or using our application, you confirm that you meet this minimum age requirement. We do not knowingly collect or process personal data from individuals under the age of 14. If we become aware that we have collected personal data from a user under this age, we will take steps to delete such information promptly. Parents or guardians who believe that their child under the age of 14 has accessed our application should contact us immediately.

Email Communications

From time to time, the Company may contact you via email for the purpose of providing performance feedback, announcements, promotional offers, alerts, confirmations, verification codes, surveys, and/or other general communication.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our mobile application. You approve to immediately remove all links to our mobile application upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our mobile application, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our mobile application

If you find any link on our mobile application that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this mobile application is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the mobile application remains available or that the material on the mobile application is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our mobile application and the use of this mobile application. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the mobile application and the information and services on the mobile application are provided free of charge, we will not be liable for any loss or damage of any nature.

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our Drive Now App, and/or by updating any privacy information. Your continued use of the application and website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:

Drive Now App, 10219 N US Hwy 41, Farmersburg, Indiana 47850
Email Address: contact@DriveNowApp.com
Phone Number: +1 (812) 814 0052

Effective as of October 2, 2026